The Bespoke Method · seven stages

Cameron Drummond · Perth SMEs · AI & workflows

I help Perth small businesses find practical ways to reduce repetitive admin, improve everyday workflows and get more from the software they already use.

We start with the work itself. Then we decide whether the right answer is a process change, better use of existing software, automation, AI - or no new technology at all.

Talk through a workflow Personal AI training

Practical advice. Clear scope. Recommendations grounded in your business.

Good work, held back

Copying information, chasing updates, rewriting emails, finding details and turning scattered inputs into the next step. These small tasks add up.

StructuredDraftedHuman reviewDeliveredInputs
An illustrative workflow

Human review. A person checks, edits and approves before anything leaves.

Integration capabilities

Most SME workflows pass through the same five stations. The right build connects only the ones that matter to your business.

Move across the board to send a pulse through it. Each station shows the kind of workflow, AI and software connection Bespoke Method can deliver.

02 · Filter

Sort the signal.

Each item is read, classified and prioritised. Routine items follow a known path, unusual ones are flagged early instead of being discovered late.

  • Enquiry type classification
  • Urgency and value sorting
  • Duplicate and spam removal
  • Missing-information checks
See the full switchboard

Friction audit

Set two numbers for your team and see the scale of the repeated work, plus the stage of the Bespoke Method that fits.

4
6

This is your own estimate, not a measurement. The first stage of the Bespoke Method replaces it with real numbers from your business.

Estimated repeated work

1,104hours a year

24 hours every week across the team.

Where to start

Build & Connect

This estimate warrants looking at a contained pilot, but evidence comes before a build decision.

Explore Build & Connect

What I do

01

Find the friction

We map a repeated task or workflow, find where time, money or attention is being lost, and establish what is happening now.

02

Choose the right fix

You get a recommendation grounded in evidence: simplify the process, improve an existing tool, connect systems, automate, or add AI where it is useful.

03

Make it work in practice

If implementation is worthwhile, we scope a contained solution, test it with real cases, involve the people who use it and document how it works.

Explore business services

Services

01

Workflow and AI opportunity review

02

Automation and AI-assisted workflows

03

Software and system connections

04

Team enablement

05

Personal AI training

View business services Explore personal training

Who I work with

I work with small businesses where repeated admin, information handling or disconnected tools create a real cost.

That can include professional services, trades and property businesses, hospitality, mining services, engineering, healthcare administration and wholesale.

The sector helps shape the questions. The work starts with your process, your constraints and the people who do it.

The Bespoke Method

Every engagement follows a clear path: measure the current work, discover what is causing friction, design a practical improvement, build and connect it where justified, fit it to the people and process, then evolve it based on what happens in use.

See the Bespoke Method

Start a conversation

Tell me what happens, who is involved and where it gets stuck. We’ll work out whether there is a useful next step.

Start a conversation